1. Q: Are you a manufacturer or a middleman? How many people are there in your company?
A: We are a manufacturer and we have got 300 workers this year.
2. Q: How can I place an order?
A: You can contact us by email. Please supply the details of your requirements as accurately as possible. So we can send you the offer immediately. And you can contact by Skype, Trade Manager or other instant ways, for fear of any delays.
3. Q: When can I get the price?
A: Usually we quote our best price within 12 hours after getting your inquiry. You’d better supply your detailed quantity, material, size, logo, and then I will give you an accurate quotation.
4. Q: How can I get a sample to check your quality?
A: After price /confirm/iation, you can require for samples to check our quality. It’s free to make a blank sample to check the design and paper quality; however you should afford the express freight charges.
As to a printed sample, we will charge you $100-$300 for the cost on Molding & Printing. This charge will be part of the payment for your order.
5. Q: What kind of format is suitable for printing?
A: AI, PSD, CDR, etc.
6. Q: What about the lead time for mass production?
A: Honestly, it depends on the order quantity, and the season you place the order.
7. Q: What is your term of delivery?
A: We can accept EXW, CIF.
8. Q: How long does it take before I receive the samples?
A: After you pay the sample charge and send us confirmed format, the samples will be ready in 3-7days.
The samples will be sent to you via express and arrive in 3-5 days.
9. Q: How long does it take to ship the total goods to the destination?
A: The shipping time is usually during 3-7days if by express delivery. If shipped by sea, it may take 15-20 days to arrive Asia and the east of America, 21-28 days to arrive South America, about 15 days to Australia and almost a mouth to Europe.
10. Q: Can you tell me the payment terms you can accept?
A: Yes, we can accept T/T, PayPal, Western Union.